Reservation Policies
Check-in / Check-out Policy
Check-in time begins at 3:00pm, but is not guaranteed until after 4:00pm.
Check-out time is before 11:00am. Check-out time for all Condominium units is 10:00am.
A single night's deposit (per 6 night stay) will be required upon your credit card to confirm your reservation. If a reservation is more than 7 nights an additional nights deposit may be required. The full amount of your reservation will be due upon check-in.
What is Needed Upon Check-in?
Upon check-in your balance is due. We accept cash, travelers checks, money order, Visa, MasterCard and Discover Card. Sorry, we will not accept personal checks or American Express. Your credit card used for your initial deposit will be needed upon check-in to swipe and keep on file for incidentals. We will also need your vehicles make, model and license plate number on file. Please come prepared to streamline the check-in process. Please read your confirmation prior to your check-in date to ensure that all the information is correct.
All BeachCrest & Monarch Condominiums require a $750.00 authorization on a valid credit card upon check-in. This is for security purposes. Guests will not be permitted to check-in without the security deposit. The authorization will be held on guest’s credit card during the stay. On check-out day the authorization will be released after housekeeping has checked the room.
Room Requests
We will do our best to accommodate our guests requests but we cannot guarantee room numbers or floors, only room type. Housekeeping service may not be refused in any room or suite.
Age Limit for Reservations
Rooms are not rented to guests under the age of 25. The Aqua Beach Hotel is privately owned and the management reserves the right to refuse service to anyone. I.D’s will be checked upon check-in and guests under the age of 25 will not be permitted to check-in unless married, staying with their family “parents” or if has permission from management. We do not accept proms.
Smoking Policy
The Aqua Beach Hotel and properties are strictly non-smoking.
We do not allow smoking (cigarettes, vaping, pot etc) of any kind in rooms, interior hallways, exterior hallways, balconies, the pool area or sundeck. Under the New Jersey Smoke-Free Air Act, any person found smoking will be subject to minimum fine of $350.00.
Guests who wish to smoke must do so along Buttercup and Morning Glory Avenue or on bike path.
Parking
One vehicle per room is allowed at The Aqua Beach Hotel. All condominiums receive two assigned parking spots. A valid parking tag must be visible and displayed in your vehicle during your stay or your vehicle is subject to ticket from the Wildwood Crest Police Department.
Our Cancellation Policy.
All cancellations and changes are subject to a 25% service fee if the cancellation occurs 22+ days prior to the set arrival date. If a cancellation occurs within 21 days (3 weeks) of the arrival date the full deposit will be forfeited. Altering your reservation cancels your original reservation. No refunds or credits for early check-outs and will result in a full loss of deposit. Please see amended policy below.
Covid Cancellation Policy.
For reservations cancelled 8+ days prior to the set arrival date 75% of your deposit will be refunded, 25% of your deposit can be applied to a future stay during the 2024 season. For reservations cancelled within 7 days of the arrival date, 100% of your deposit will be applied to a future stay during the 2024 season. When cancelling because of Covid, a written doctors note along with a positive test must be presented upon your cancellation.
Extra Person Fee
Extra Adult charge $24.00 Per Night (20 years of age & older). Teenagers $14.00 Per Night (13 - 19 years old). Children 12 years of age and younger are free.
Pets
Sorry no pets allowed. Due to health, allergies, safety and comfort of all guests we are unable to accommodate pets. If a guest is found to have a pet, an additional fee $100 per day ‘penalty’ will be automatically added and charged to the credit card on file for each day of your stay.
Pool
The Aqua Beach Hotel Pool and deck area is open from 10:00am – 10:00pm. I agree that no child under the age of 16 will swim in the pool without direct supervision at the pool from an adult in your party. Children under the age of 14 are not allowed in the jacuzzi.
No glass containers of any kind are permitted in the pool area.
Please do not feed seagulls from balconies / pool area
Notice
We are a family destination and cater to couples and families only.
The Aqua Beach Hotel rent(s) out certain individual Beachcrest / Monarch condominium units only and are responsible for these units individual units only. The Aqua Beach Hotel is not responsible for common areas, exterior hallways, elevators, stairways, parking facilities and the pool area’s which are managed through a separate management company.
I agree that I am personally liable for all room charges and any damages to my room(s). My credit card may be charged at any time for these charges.
Unruly or noisy behavior will not be tolerated on hotel property. I agree to depart the property without protest, if asked to do so by management.
The management will not be responsible for accidents or injury to guests, or for the loss of money, jewelry or valuables of any kind.